Tenant Fees and Charges Explained
At Delisa Miller, we believe in transparency and fairness. That’s why we’re upfront about the costs associated with renting a property through us.
Our fees are fully compliant with the Tenant Fees Act 2019 and are outlined clearly below, so there are no surprises along the way.
Tenant Protection
Delisa Miller is a member of the following regulatory schemes:
-
Client Money Protection (CMP): [Insert scheme name]
-
Property Redress Scheme: [Insert name/link]
You can rest assured that your deposits and rent payments are handled safely and professionally.
Holding Deposit
Amount: One week’s rent
(Calculated as monthly rent x 12 ÷ 52)
This deposit reserves the property while referencing is carried out and paperwork is prepared.
Important: This deposit may be withheld if any applicant (or guarantor) withdraws from the tenancy, fails a Right to Rent check, provides false or misleading information, or fails to sign the tenancy agreement (or Deed of Guarantee) within 15 calendar days (unless another deadline is agreed in writing).
Security Deposit
Amount: One month’s rent + £100, up to a maximum of 5 weeks’ rent
This deposit is held as security for the duration of the tenancy and will be protected in a government-approved Tenancy Deposit Scheme (TDS).
Contract Variation (At Tenant’s Request)
Fee: £50 (incl. VAT) per agreed variation
Covers the cost of preparing new legal documents and obtaining the landlord’s instructions — e.g., changing tenancy terms or adding pet clauses.
Lost Keys or Security Devices
If you lose a key or access device (e.g. fobs or remotes), you’ll be charged the actual cost of replacing the item.
If lock replacement is required, we will charge the cost of the locksmith, new lock, and replacement keys for all affected parties.
Change of Sharer (At Tenant’s Request)
Fee: £50 (incl. VAT) per replacement tenant, or actual costs if higher
Covers the cost of referencing a new tenant, Right-to-Rent checks, deposit registration, and drafting new legal documents.
Additional Fees
We will never charge you for:
-
Viewings
-
Application processing
-
Inventory checks (unless specifically requested)
-
Renewals or check-outs (unless changes are made by tenant request)
Have Questions?
We’re here to help. If you have any concerns about the fees or want help understanding your tenancy costs, please contact our lettings team on 0161 227 0630 or send an enquiry.
Tenant Fees and Charges Explained
At Delisa Miller, we believe in transparency and fairness. That’s why we’re upfront about the costs associated with renting a property through us.
Our fees are fully compliant with the Tenant Fees Act 2019 and are outlined clearly below, so there are no surprises along the way.
Tenant Protection
Delisa Miller is a member of the following regulatory schemes:
-
Client Money Protection (CMP): [Insert scheme name]
-
Property Redress Scheme: [Insert name/link]
You can rest assured that your deposits and rent payments are handled safely and professionally.
Holding Deposit
Amount: One week’s rent
(Calculated as monthly rent x 12 ÷ 52)
This deposit reserves the property while referencing is carried out and paperwork is prepared.
Important: This deposit may be withheld if any applicant (or guarantor) withdraws from the tenancy, fails a Right to Rent check, provides false or misleading information, or fails to sign the tenancy agreement (or Deed of Guarantee) within 15 calendar days (unless another deadline is agreed in writing).
Security Deposit
Amount: One month’s rent + £100, up to a maximum of 5 weeks’ rent
This deposit is held as security for the duration of the tenancy and will be protected in a government-approved Tenancy Deposit Scheme (TDS).
Contract Variation (At Tenant’s Request)
Fee: £50 (incl. VAT) per agreed variation
Covers the cost of preparing new legal documents and obtaining the landlord’s instructions — e.g., changing tenancy terms or adding pet clauses.
Lost Keys or Security Devices
If you lose a key or access device (e.g. fobs or remotes), you’ll be charged the actual cost of replacing the item.
If lock replacement is required, we will charge the cost of the locksmith, new lock, and replacement keys for all affected parties.
Change of Sharer (At Tenant’s Request)
Fee: £50 (incl. VAT) per replacement tenant, or actual costs if higher
Covers the cost of referencing a new tenant, Right-to-Rent checks, deposit registration, and drafting new legal documents.
Additional Fees
We will never charge you for:
-
Viewings
-
Application processing
-
Inventory checks (unless specifically requested)
-
Renewals or check-outs (unless changes are made by tenant request)
Have Questions?
We’re here to help. If you have any concerns about the fees or want help understanding your tenancy costs, please contact our lettings team on 0161 227 0630 or send an enquiry.